AI booking agent
An AI receptionist for a busy chiropractic clinic. It answers every call, books appointments in Jane App and makes sure no patient falls through the cracks.
The challenge
This chiropractic clinic was busy, which is a good problem to have. But most new and returning patients book by phone, and too often nobody picked up.
The front desk was already on another call or deep in admin work. Every unanswered ring was a patient who might not call back, and a team stretched thin trying to keep up.
What we built
- A warm, human-sounding voice agent that answers every call
- A clear disclaimer at the start, so callers know they’re speaking with an AI assistant
- Lets patients explain their concern freely, in their own words
- Books appointments directly in Jane App through backend automations
- Answers straightforward questions using the clinic’s services and practice information
- Takes a call-back note for anything it can’t handle, and alerts the staff right away
Built for patients, not phone menus
How a call flows
The result
AI receptionist questions
Can an AI receptionist book appointments in Jane App?
Yes. For this chiropractic clinic, the agent books appointments straight into Jane App through backend automations, so new bookings show up in the clinic’s schedule like any other.
Will patients know they’re talking to an AI?
Yes. The agent sounds natural, but it opens with a short, friendly disclaimer that it’s an AI assistant there to help. Patients appreciate the honesty, and it builds trust.
What happens if a patient asks something the AI can’t answer?
It doesn’t guess. The agent takes a clear call-back note and the staff are notified right away. At this clinic, the team usually calls back within 15 minutes.
Is an AI receptionist a good fit for chiropractic, physio and wellness clinics?
It works best for busy clinics where most bookings happen by phone and the front desk can’t always pick up. The agent handles bookings and simple questions, and passes anything clinical or personal to your team.
How do I get an AI receptionist for my clinic?
Book a free call with us. We’ll look at how calls come in today, which booking system you use, and what the agent should handle or pass on to your staff.