If you’re a dentist running a busy clinic — or trying to grow a new one — you already know how many roles you’re juggling: practitioner, business owner, receptionist, marketing manager, and more. Somewhere in between all that, your phone rings. Again. And again.

But what happens when you’re in the middle of a procedure? Or it’s after hours? Or your one assistant is already speaking with a patient? That call goes unanswered — and that could mean losing a potential new patient, or a loyal one who’s trying to rebook.

And here’s the thing: most people calling a dentist are ready to make a decision today. They’re not waiting for you to get back to them tomorrow. They’re calling the next name on Google.

The Breaking Point: When Good Clinics Lose Good Patients

Small and mid-sized dental clinics in Ontario average between 300 to 650 calls per month. That’s 15–30 calls a day. Between staff being tied up and after-hours silence, 20–30% of calls go unanswered. That’s dozens — sometimes hundreds — of missed opportunities monthly.

Missing just 15 potential new patients a month can mean over $3,000 in immediate lost revenue — not to mention long-term value from hygiene visits, family referrals, and treatments.

Every unanswered call isn’t just a moment of silence — it’s a door closing.

The Turning Point: From Missed Calls to Meaningful Connections

Imagine this: you’re guiding a patient through their first-ever root canal. The phone rings. You can’t answer — and you shouldn’t have to.

That’s where the Webnso system steps in. When a call goes unanswered, our smart workflow doesn’t just stop at sending a text. It triggers a complete chain of actions designed to keep your clinic in control:

• A friendly, instant SMS reassures the caller that someone will follow up

• The system starts a conversation via SMS, asking the patient about their needs and collecting key information while they’re still engaged

• The contact is automatically created or updated in your CRM

• A task is assigned to your team (or you) to call back at a specified time

• If no one responds within a set window, the system can send a reminder, escalate the task, or notify other team members

• You can even set different actions based on day, time, call reason, or type of patient (new vs existing)

This isn’t just automation — it’s an active lead recovery and engagement engine that buys you time while keeping the patient warm.

And if you want to take it up a notch, you can optionally integrate AI to have a natural, flowing conversation that can even qualify the lead or book the appointment automatically. That’s available as an add-on for clinics that want a hands-free booking experience.

It’s not just automation. It’s delegation. It’s peace of mind in the form of software.

A Digital Assistant Without the Payroll

This isn’t just about saving revenue — it’s about saving your sanity.

The included dashboard is like a digital assistant that never sleeps: - Every missed call is logged - Every reply is tracked - Every conversation — from SMS, Facebook, Instagram, Google, website chat, even WhatsApp — is in one place

Instead of jumping between apps, social platforms, and sticky notes, your team sees everything in one unified inbox. Even if “your team” is just you.

Dentists tell us it feels like finally being able to breathe.

Real-World Wins: What Happens in the First 90 Days

Let’s keep it real. Most small dental clinics receive around 300 calls/month — about 10 calls per day. That may not sound like much, but when up to 38% of those calls go unanswered, you’re still looking at 100+ missed opportunities monthly.

With just a modest recovery rate: - 5–8 new patients re-engaged through smart follow-up workflows - $1,500–$2,400 in treatment value (at $300 average per patient) - $800–$1,000+ in return visits and family referrals

💸 Return on Investment:

- Total Revenue: ~$2,300–$3,400

- Net Profit: ~$1,300–$2,400

- ROI: 2x to 3.5x in 3 months — even with conservative call volumes

A Year Later: What’s the Bigger Picture?

With realistic, sustainable results — say 5–8 recovered patients/month — the system delivers consistent, low-effort returns:

• $1,500–$2,400/month × 12 = $18,000–$28,800/year

• Annual system cost: ~$2,268 + $399 setup = $2,667 total

• Net gain: ~$15,000–$26,000/year

That’s assuming just one missed call recovery per day. You’ll likely see more — but even this baseline covers your cost many times over.

And beyond numbers: you stop scrambling, you stop guessing, and you stop losing patients to silence.

Set Up On Your Terms: Two Simple Paths

Not every clinic has the same setup — and we believe technology should fit your operations, not the other way around. That’s why we give you two flexible options to bring this system into your practice without disrupting how you already work.

Whether you want to keep your existing landline or fully transition to a streamlined, single-bill solution, you have options that suit your comfort level and technical readiness.

Option 1: Keep Your Number (Call Forwarding)

• Forward your existing number (e.g. Rogers) to the automation system

• Missed calls trigger SMS replies + CRM tracking

✔️ Easy to set up ✔️ No disruption to your current line ❌ You pay for both systems

Option 2: Port Your Number to Webnso

• Transfer your number into our platform fully

• All calls and SMS flow through one system

✔️ One bill ✔️ Full control and faster call handling ❌ Takes 7–10 days ❌ May not suit contracts

Most clinics start with forwarding and upgrade once they see the results.

The New Standard of Care — for Your Practice and Your Patients

This isn’t just a tool. It’s a patient experience upgrade. A team sanity saver. A growth unlock.

With Webnso, you: - Make patients feel seen, even when you’re busy - Protect every lead you paid to generate - Manage follow-ups without overwhelm - Stay on top of every message, in one organized dashboard - Look more professional and responsive — instantly

For most clinics, it pays for itself within the first week.

Webnso Missed Call Automation Package

$399 one-time setup — $149/month — No contract. Cancel anytime.

👋 Ready to stop letting patients slip away? Let’s get your clinic connected.